Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
ACME Platform Operational
90 days ago
99.99 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
ACME eCommerce (B2C) ? Operational
90 days ago
99.96 % uptime
Today
ACME Backoffice (B2B) Operational
90 days ago
99.98 % uptime
Today
ACME Sales POS application Operational
90 days ago
100.0 % uptime
Today
Import/Export ? Operational
90 days ago
100.0 % uptime
Today
Rebooking Portal ? Operational
90 days ago
100.0 % uptime
Today
GL Adapter ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
99.98 % uptime
Today
Stripe Connect Operational
90 days ago
100.0 % uptime
Today
Worldpay Express Operational
90 days ago
99.95 % uptime
Today
Stripe API Operational
VISA Cardinal 3D-Secure Service ? Operational
90 days ago
100.0 % uptime
Today
SendGrid - Email Integration Degraded Performance
SendGrid API v3 Degraded Performance
SendGrid API Operational
SendGrid Event Webhook ? Operational
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
ACME Product Support Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk SEARCH Operational
Freshdesk OUTGOING EMAILS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
ACME eCommerce Service Disruption
Resolved - ACME is experiencing a service disruption that is impacting the eCommerce (B2C) application. POS and Backoffice are operational.

Our engineering team is investigating the issue and we will update this incident as soon as possible.
Mar 25, 18:30 PDT
ACME eCommerce Service Disruption
Resolved - This incident has been resolved.
Mar 25, 17:37 PDT
Monitoring - A potential fix has been deployed and we are monitoring to ensure service has stabilized.
Mar 25, 17:17 PDT
Identified - ACME is experiencing a service disruption that is impacting the eCommerce (B2C) application. POS and Backoffice are operational.

Our engineering team is investigating the issue and we will update this incident as soon as possible.
Mar 25, 16:32 PDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Worldpay Express Processing - Transaction Authorizations
Resolved - Incident Start: 20 Mar, 2025 17:09 UTC | Mar 20, 2025 13:09 EDT
Platform Affected: Integrated Payments - Express - Transaction Authorizations
Issue: There was an incident which intermittently caused connection failures for transaction authorizations on the Integrated Payments - Express platform.
Status: End of Impact
Impact: Some transactions may have intermittently been declined.
Actions Taken to Restore Service: There was a network issue that resolved without intervention from Worldpay technical resources. Worldpay will continue to monitor the processing environment for stability.

Incident Resolved: 20 Mar, 2025 20:27 UTC | Mar 20, 2025 16:27 EDT
Mar 20, 14:46 PDT
Update - Incident Start: 20 Mar, 2025 17:09 UTC | Mar 20, 2025 13:09 EDT
Platform Affected: Integrated Payments - Express - Transaction Authorizations
Issue: There is an incident which is intermittently causing connection failures for transaction authorizations on the Integrated Payments - Express platform.
Status: Update
Impact: Some transactions may intermittently be declined.
Actions Taken to Restore Service: Worldpay technical resources have observed recovery in the processing environment. Worldpay will continue to monitor for stability before declaring the issue resolved.
Mar 20, 14:22 PDT
Update - Incident Start: 20 Mar, 2025 17:09 UTC | Mar 20, 2025 13:09 EDT
Platform Affected: Integrated Payments - Express - Transaction Authorizations
Issue: There is an incident which is intermittently causing connection failures for transaction authorizations on the Integrated Payments - Express platform.
Status: Update
Impact: Some transactions may intermittently be declined.
Actions Taken to Restore Service: Worldpay technical teams are continuing to work to identify and resolve the issue.
Mar 20, 12:17 PDT
Identified - Incident Start: 20 Mar, 2025 17:09 UTC | Mar 20, 2025 13:09 EDT
Platform Affected: Integrated Payments - Express - Transaction Authorizations
Issue: There is an incident which is intermittently causing connection failures for transaction authorizations on the Integrated Payments - Express platform.
Impact: Some transactions may intermittently be declined.
Actions Taken to Restore Service: Worldpay technical resources are working to identify and resolve the issue.
Mar 20, 11:15 PDT
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