All Systems Operational

Uptime over the past 90 days. View historical uptime.
ACME Platform Operational
90 days ago
99.99 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
ACME eCommerce (B2C) Operational
90 days ago
99.96 % uptime
Today
ACME Backoffice (B2B) Operational
90 days ago
99.99 % uptime
Today
ACME Sales POS application Operational
90 days ago
99.98 % uptime
Today
Import/Export Operational
90 days ago
100.0 % uptime
Today
Rebooking Portal Operational
90 days ago
100.0 % uptime
Today
GL Adapter Operational
90 days ago
100.0 % uptime
Today
ACME API Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Stripe Connect Operational
90 days ago
100.0 % uptime
Today
Worldpay Express Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
VISA Cardinal 3D-Secure Service Operational
90 days ago
100.0 % uptime
Today
SendGrid - Email Integration Operational
SendGrid API v3 Operational
SendGrid API Operational
SendGrid Event Webhook Operational
Cloudflare Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
ACME Product Support Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk SEARCH Operational
Freshdesk OUTGOING EMAILS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

ACME Server Maintenance Jun 25, 2026 22:00 - Jun 26, 2026 00:00 PDT

On June 25 at 10 PM PT, we will be performing required database maintenance, and all platform components will be unavailable during this time.

Our team will be working diligently to minimize downtime and restore services as soon as possible; however, there could be up to 2 hours of system downtime across the platform.
Posted on Jun 23, 2026 - 12:09 PDT
Jun 25, 2026
Platform Service Disruption - POS
Resolved - This incident has been resolved.
Jun 25, 14:46 PDT
Monitoring - This has been now been resolved.
Jun 25, 14:45 PDT
Update - We are continuing to investigate this issue.
Jun 25, 13:59 PDT
Investigating - ACME is experiencing a service disruption that is impacting the ACME Sales (POS)application and ACME eCommerce.

Our engineering team is investigating the issue and we will update this incident as soon as possible.
Jun 25, 13:52 PDT
Platform Service Disruption - Backoffice
Resolved - This incident has been resolved.
Jun 25, 13:58 PDT
Update - The issued has been resolved. Users may need to clear recent browser data.
Jun 25, 12:00 PDT
Investigating - ACME is experiencing a service disruption that is impacting the Backoffice (B2B) application(s). ACME eCommerce is operational.

Our engineering team is investigating the issue and we will update this incident as soon as possible.
Jun 25, 11:54 PDT
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
ACME Server Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 PDT
Scheduled - We will be applying Operating System package updates on June 10/1th at 12 AM - 2 AM PT.

Our team will be working diligently to minimize downtime and restore services as soon as possible; however, there could be up to 2 hours of system downtime across the platforms, including our API network.
Jun 9, 11:46 PDT
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