WIncident Start: 9 Mar, 2023 01:30 UTC | Mar 8, 2023 20:30 EST Platform Affected: Worldpay Core Processing - Transaction Authorizations Issue: There was in incident affecting refunds for American Express transactions processing on the Worldpay Core Processing platform. Status: End of Impact Impact: Some refunds may have been declined for American Express transactions. Actions Taken to Restore Service: Worldpay and American Express technical resources have resolved an internal issue to restore service. Worldpay will continue to monitor the environment for stability.
Incident Resolved: 9 Mar, 2023 18:26 UTC | Mar 9, 2023 13:26 EST