All Systems Operational
ACME Platform Operational
90 days ago
99.99 % uptime
Today
Access Control Operational
90 days ago
99.99 % uptime
Today
ACME eCommerce (B2C) ? Operational
90 days ago
100.0 % uptime
Today
ACME Backoffice (B2B) Operational
90 days ago
100.0 % uptime
Today
ACME Sales POS application Operational
90 days ago
99.99 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Stripe Connect Operational
90 days ago
100.0 % uptime
Today
Worldpay Litle Operational
90 days ago
100.0 % uptime
Today
Worldpay Express Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
SendGrid Email Integration ? Operational
SendGrid Email Activity Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
Cloudflare ? Operational
90 days ago
99.97 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
ACME Product Support Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk SEARCH Operational
Freshdesk OUTGOING EMAILS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - According to Cloudflare, they have implemented a fix and are monitoring the results. Users trying to reach ACME from the affected servers and regions should be able to resume normal platform access and functionality.
Jun 11, 10:26 PDT
Identified - Due to a Cloudflare server disruption, anyone accessing ACME using the affected servers will experience degraded performance and may not be able to connect to ACME. Please see more specifics on Cloudflare's server status at https://www.cloudflarestatus.com/.

Our engineering team is investigating the issue and we will update this incident as soon as possible.
Jun 11, 09:27 PDT
Jun 10, 2021
Resolved - ACME experienced a service disruption that impacted the ACME Sales (POS) and Access Control (AC) applications. ACME Backoffice and eCommerce were not affected. Service was restored at 6:45 PM Pacific.
Jun 10, 18:30 PDT
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.