All Systems Operational
ACME Platform Operational
90 days ago
99.97 % uptime
Today
Access Control Operational
90 days ago
100.0 % uptime
Today
ACME eCommerce (B2C) ? Operational
90 days ago
100.0 % uptime
Today
ACME Backoffice (B2B) Operational
90 days ago
99.91 % uptime
Today
ACME Sales POS application Operational
90 days ago
99.99 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Stripe Connect Operational
90 days ago
100.0 % uptime
Today
Worldpay Litle Operational
90 days ago
100.0 % uptime
Today
Worldpay Express Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
SendGrid Email Integration ? Operational
SendGrid Email Activity Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
ACME Product Support Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk SEARCH Operational
Freshdesk OUTGOING EMAILS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021
Resolved - Worldpay monitoring tools indicated intermittent brief periods of declines for transaction authorizations on the Worldpay Core Processing platform between 16:22 - 17:42 EDT on 9/17/2021.

Impact: Some transactions may have been declined during this period. Re-attempts were likely successful.

Actions Taken to Restore Service: Worldpay technical resources resolved a network issue with a third-party network provider to restore services. Worldpay will continue to monitor the environment for stability.

Worldpay Incident #: IN21005258942
Sep 17, 15:00 PDT
Resolved - Worldpay monitoring tools indicated declines on transaction authorizations for a third-party issuer behind the Visa network between Sep 17, 2021 07:19 to 08:25 EDT

Impact: ome transactions may have been declined

Actions Taken to Restore Service: The issue resolved without intervention from Worldpay technical resources. All Worldpay systems were operating normally throughout the duration of the issue. Worldpay will continue to monitor the processing environment for stability.

Worldpay Incident #: IN21005254930
Sep 17, 04:00 PDT
Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - Worldpay systems experienced an issue that may have affected some transactions processing occurring between Sep 15, 2021 21:22 and 22:25 EDT

Impact: Some transactions may have timed out, experienced latency or declined.

Actions Taken to Restore Service: Worldpay technical resources resolved an internal issue to restore service. Worldpay will continue to monitor the processing environment for stability.

Worldpay Incident #: IN21005241584
Sep 15, 19:30 PDT
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Resolved - There was a third-party issue which affected transaction authorizations on the Worldpay Core Processing platform. between 10:33 - 10:35 EDT.

Impact: Some transactions may have been declined.

Actions Taken to Restore Service: The third-party network issue resolved without intervention from Worldpay technical resources. All Worldpay systems were operating normally, and all failover options functioned as designed to minimize impact. Worldpay will continue to monitor the processing environment for stability.

Worldpay Incident #: IN21005192589
Sep 9, 08:00 PDT
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.