Monitoring - On Friday December 10th, ACME became aware of a critical severity zero-day exploit known as “Log4Shell” in the Log4j library, which is widely used in numerous systems around the internet.

Log4j is not our primary logging tool. However, it is deployed in a small infrastructure area of the backoffice site, which is authenticated. The usage scenario is such that the logging is not behind an injection flow or exposed to our APIs. Therefore the vulnerability is not deemed exploitable.

Cloudflare, our cloud security layer vendor, deployed in front of our APIs, updated the default setting of the web application firewall (WAF), to protect against the vulnerability.

In order to prevent any further spread of using the log4j library, we are removing Log4j from our codebase in our next release.
Dec 14, 14:29 PST
ACME Platform Operational
90 days ago
99.98 % uptime
Today
Access Control Operational
90 days ago
99.98 % uptime
Today
ACME eCommerce (B2C) ? Operational
90 days ago
99.98 % uptime
Today
ACME Backoffice (B2B) Operational
90 days ago
99.98 % uptime
Today
ACME Sales POS application Operational
90 days ago
99.98 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Stripe Connect Operational
90 days ago
100.0 % uptime
Today
Worldpay Litle Operational
90 days ago
100.0 % uptime
Today
Worldpay Express Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
SendGrid Email Integration ? Operational
SendGrid Email Activity Operational
SendGrid API v2 Operational
SendGrid SMTP Operational
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
99.98 % uptime
Today
ACME Product Support Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk SEARCH Operational
Freshdesk OUTGOING EMAILS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 20, 2022

No incidents reported today.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.