Incident Start: 20 Mar, 2025 17:09 UTC | Mar 20, 2025 13:09 EDT Platform Affected: Integrated Payments - Express - Transaction Authorizations Issue: There was an incident which intermittently caused connection failures for transaction authorizations on the Integrated Payments - Express platform. Status: End of Impact Impact: Some transactions may have intermittently been declined. Actions Taken to Restore Service: There was a network issue that resolved without intervention from Worldpay technical resources. Worldpay will continue to monitor the processing environment for stability.
Incident Resolved: 20 Mar, 2025 20:27 UTC | Mar 20, 2025 16:27 EDT
Posted Mar 20, 2025 - 14:46 PDT
Update
Incident Start: 20 Mar, 2025 17:09 UTC | Mar 20, 2025 13:09 EDT Platform Affected: Integrated Payments - Express - Transaction Authorizations Issue: There is an incident which is intermittently causing connection failures for transaction authorizations on the Integrated Payments - Express platform. Status: Update Impact: Some transactions may intermittently be declined. Actions Taken to Restore Service: Worldpay technical resources have observed recovery in the processing environment. Worldpay will continue to monitor for stability before declaring the issue resolved.
Posted Mar 20, 2025 - 14:22 PDT
Update
Incident Start: 20 Mar, 2025 17:09 UTC | Mar 20, 2025 13:09 EDT Platform Affected: Integrated Payments - Express - Transaction Authorizations Issue: There is an incident which is intermittently causing connection failures for transaction authorizations on the Integrated Payments - Express platform. Status: Update Impact: Some transactions may intermittently be declined. Actions Taken to Restore Service: Worldpay technical teams are continuing to work to identify and resolve the issue.
Posted Mar 20, 2025 - 12:17 PDT
Identified
Incident Start: 20 Mar, 2025 17:09 UTC | Mar 20, 2025 13:09 EDT Platform Affected: Integrated Payments - Express - Transaction Authorizations Issue: There is an incident which is intermittently causing connection failures for transaction authorizations on the Integrated Payments - Express platform. Impact: Some transactions may intermittently be declined. Actions Taken to Restore Service: Worldpay technical resources are working to identify and resolve the issue.
Posted Mar 20, 2025 - 11:15 PDT
This incident affected: Payment Processing (Worldpay Express).