Incident Start: 8 Nov, 2022 22:30 UTC | Nov 8, 2022 17:30 EST Platform Affected: Worldpay Core Processing - Transaction Authorizations Issue: There was a third-party issue affecting transaction authorizations on the American Express network. Status: Initial and End of Impact Impact: Some American Express Credit card transactions may have been declined. Actions Taken to Restore Service: A third party behind American Express resolved an internal issue to restore service. All Worldpay systems operated normally throughout the incident. Worldpay will continue to monitor the environment for stability.
Incident Resolved: 8 Nov, 2022 23:48 UTC | Nov 8, 2022 18:48 EST Worldpay Incident #: IN22008637231